Terms of service

Terms of Service

Welcome to Soles Avenue. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.

1. Eligibility

By using our website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

2. Products and Availability

Soles Avenue offers footwear and related products for sale through its website. All products are subject to availability. We reserve the right to discontinue or modify any product at any time without prior notice.

3. Pricing

  • All prices are displayed in Pakistani Rupees (PKR).

  • Prices may change without prior notice.

  • We make every effort to ensure pricing accuracy; however, errors may occasionally occur. If an incorrect price is identified after an order is placed, we reserve the right to cancel the order and issue a refund where applicable.

4. Orders

By placing an order, you agree that:

  • The information provided is accurate and complete.

  • Orders are subject to acceptance and availability.

  • Soles Avenue reserves the right to refuse or cancel any order at its discretion, including suspected fraudulent or unauthorized transactions.

5. Payments

Payments may be made using the payment methods available on our website, including Cash on Delivery (where available) and online payment options.

Orders may only be processed after successful payment verification or order confirmation, where applicable.

6. Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy. Estimated delivery times are provided for convenience and are not guaranteed.

7. Returns and Exchanges

Returns and exchanges are subject to the conditions outlined in our Return & Exchange Policy. Products must meet the eligibility requirements specified in that policy.

8. Intellectual Property

All content on the Soles Avenue website, including text, images, logos, graphics, product descriptions, designs, and other materials, is the property of Soles Avenue or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. Acceptable Use

You agree not to:

  • Use the website for any unlawful purpose.

  • Attempt to gain unauthorized access to the website or its systems.

  • Upload malicious software or harmful code.

  • Interfere with the operation or security of the website.

  • Violate any applicable laws or regulations.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Soles Avenue shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our total liability, where applicable, shall not exceed the amount paid for the relevant order.

11. Disclaimer

While we strive to ensure that product descriptions, images, pricing, and other information are accurate, we do not guarantee that all content is free from errors or omissions.

Product colors may vary slightly due to differences in screen settings and photography.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts of Pakistan.

14. Changes to These Terms

Soles Avenue reserves the right to amend or update these Terms of Service at any time. Updated versions will become effective immediately upon publication on the website. Continued use of the website after any changes constitutes acceptance of the revised Terms.

15. Entire Agreement

These Terms of Service, together with our Privacy Policy, Shipping Policy, and Return & Exchange Policy, constitute the entire agreement between you and Soles Avenue regarding the use of our website and services.